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Privacy Policy

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Thank you for choosing Neocap as your social media agency. This Privacy Policy explains how we collect, use, and protect the personal information of our clients when they work with us. By engaging our services, you consent to the practices described in this policy.

  1. Information We Collect:

1.1 Client Information: When you engage Neocap as your social media agency, we may collect certain personal information, including your name, email address, contact details, and other relevant business information. We may also collect information about your social media accounts and campaigns.

1.2 Communication: We may collect information exchanged during our communication with you, including email correspondence, discussions, and project-related details. This information helps us understand your requirements and provide you with the best service.

  1. How We Use Your Information:

2.1 Service Provision: We use the information we collect to provide our social media agency services to you. This includes managing your social media accounts, creating and implementing marketing campaigns, and analyzing performance to optimize results.

2.2 Communication: We use your information to communicate with you regarding our services, updates, reports, and other relevant information related to your social media campaigns. We may also send you marketing communications if you have opted in to receive them.

2.3 Analytics and Improvements: We may analyze the data collected from your social media campaigns to assess their effectiveness, identify trends, and improve our strategies. This helps us provide you with better results and recommendations.

2.4 Legal and Security: We may use your information to comply with applicable laws, regulations, and legal processes. We also take measures to protect the security and integrity of our services, such as detecting and preventing fraud, unauthorized access, and other illegal activities.

  1. How We Share Your Information:

3.1 Third-Party Service Providers: We may engage third-party service providers to assist us in delivering our services to you. These providers may have access to your information as necessary to perform their services and are obligated to maintain its confidentiality.

3.2 Aggregated and Anonymized Data: We may aggregate and anonymize client data to create statistical or demographic insights. Such information does not personally identify you or your business and may be shared with third parties for various purposes, such as marketing, research, or industry analysis.

3.3 Legal Requirements: We may disclose your information if required to do so by law, or if we believe that such disclosure is necessary to protect our rights, investigate fraud or illegal activities, or comply with a judicial proceeding, court order, or legal process.

  1. Your Privacy Choices:

4.1 Communication Preferences: You can choose to opt out of receiving non-essential communications from us by contacting our support team or using the unsubscribe link provided in our emails. However, we may still send you essential service-related messages.

4.2 Accessing and Updating Your Information: You have the right to access, correct, or delete the personal information we hold about you. You can do so by contacting our support team or using the available account management features.

  1. Data Security:

We implement appropriate technical and organizational measures to safeguard your personal information and protect it against unauthorized access, loss, misuse, or alteration. However, no security measures are foolproof, and we cannot guarantee the absolute security of your data.

  1. International Data Transfers:

Neocap operates globally, and your information may be transferred to and processed in countries outside of your own. We will take appropriate measures to ensure that such transfers comply with applicable data protection laws.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels. We encourage you to review this policy periodically.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [contact information].

By engaging Neocap’s services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.